Privacy Policy

Effective Date: 3/28/2025

Scoop Doozy (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information in compliance with applicable U.S. laws. This policy explains how we collect, use, disclose, and safeguard your data when you use our website or services.

1. Information We Collect

Personal Information

  • Identifiers: Name, address, email, phone number.

  • Payment Data: Credit card details (processed securely via PCI-compliant providers).

  • Service Details: Pet/yard information for service customization.

  • User Content: Comments, uploaded media, or account profiles (if applicable).

Non-Personal Information

  • Technical Data: Browser type, IP address, device identifiers.

  • Usage Data: Pages visited, time spent on site (via cookies or analytics tools).

Comments

When you leave comments on our site, we collect:

  • Data entered in the comments form.

  • Your IP address and browser user agent string for spam detection.

  • An anonymized hash of your email address (to check for Gravatar usage).

Media

  • If you upload images, avoid including embedded location data (EXIF GPS). Visitors may extract location data from images.

2. How We Use Your Information

We use your data to:

  • Process transactions and fulfill services.

  • Communicate service updates, invoices, or promotions (with opt-out).

  • Improve our website, prevent fraud, and comply with legal obligations.

  • Moderate comments and detect spam.

Legal Basis: Processing is based on (1) contract fulfillment, (2) consent, or (3) legal compliance.

3. Data Sharing & Disclosure

We do not sell your information. Limited sharing occurs with:

  • Vendors: Payment processors, scheduling tools, or cleaners.

  • Spam Detection Services: For comment moderation.

  • Legal Compliance: If required by law (e.g., subpoenas).

  • Embedded Content Providers: Third-party sites (e.g., YouTube) may track interactions with embedded content.

4. Data Security

We implement:

  • Encryption (SSL/TLS for data transfers).

  • Access Controls (staff training, limited data access).

  • PCI Compliance for payment processing.

No system is 100% secure—we cannot guarantee absolute security.

5. Cookies & Tracking Technologies

Types Used:

  • Essential: Session cookies for login/logout functionality.

    • Temporary cookies to check browser settings (discarded on exit).

    • Login cookies (2-day duration; 2 weeks if “Remember Me” is selected).

  • Convenience: Comment cookies save name/email for 1 year.

  • Analytics: Google Analytics (anonymous usage data).

Your Choices:

  • Disable cookies via browser settings or our cookie consent banner.

6. Data Retention

  • Comments & Metadata: Retained indefinitely for auto-approval of follow-ups.

  • User Accounts: Stored until deletion request (except legal/tax records).

  • Inactive Users: Deleted after 2 years (unless requested earlier).

7. Your Rights (CCPA/CPRA & Other Laws)

You may:

  • Access/Delete: Request a copy of your data or erasure (exceptions apply).

  • Opt-Out: Unsubscribe from marketing or limit data sharing.

  • Export Data: Receive a file of your personal data (e.g., comments, account info).

Submit requests via: [Your Email] or [Phone]. We’ll respond within 45 days.

8. Embedded Content & Third-Party Links

  • Embedded content (e.g., videos, maps) behaves as if you visited the source site.

  • These sites may collect data, use cookies, or track interactions (if logged in).

9. Policy Updates

Material changes will be posted here with an updated effective date.

10. Contact Us

For questions or requests:
📧 Email: info@scoopdoozy.com

Scroll to Top